Privacy Policy

Privacy Policy

Company Info

The privacy policy below identifies the information collected, ways of collecting and processing it.

When using this website, you must be aware of and accept this privacy policy.

Owner and Data Controller
Company name: Douro em Trânsito Viagens e Turismo Lda

Company Trade Brands: Daurum Solar Boats; Daurum Travel
Tax Number: 516205080
Address: Rua General Alves Pedrosa 40 1º andar
Postal code: 5070-051 Alijó
E-mail: geral@daurum.pt
Phone +351 928 102 388 (National mobile network call)

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and customers. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, book our services, or communicate with us. You consent to the terms outlined in this Privacy Policy by accessing our website or using our services.

1.  Information We Collect

When you visit our website or make a booking, we may collect personal information such as your name, email address, phone number, billing address, and payment details. Additionally, we may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior through the use of cookies and similar technologies.

2.  How We Use Your Information

We use the information we collect for various purposes, including:

a)   Processing Bookings and Payments

When you make a booking for one of our solar boat tours or other services, we use the information you provide to process your reservation and facilitate payment. This includes verifying your identity, confirming availability, and completing the transaction securely. Your personal and payment details are used solely to fulfill your booking request.

b)  Communication and Customer Support

We use the contact information you provide to communicate with you regarding your bookings, respond to your inquiries, and address any customer support issues you may encounter. Whether it’s confirming your reservation, providing details about our services, or resolving any issues that may arise during your experience with us, we aim to keep you informed and satisfied.

c)   Personalizing Your Experience

By analyzing the information we collect about your interactions with our website, including your browsing behavior and preferences, we can personalize your experience to meet your needs and interests better. This may involve recommending specific tours or packages based on your past bookings or providing relevant content that aligns with your interests.

d)  Analyzing Website Usage

We collect data on website usage, such as page views, click-through rates, and conversion metrics, to analyze the effectiveness of our marketing campaigns and website design. This information helps us identify areas for improvement, optimize our services, and enhance the overall user experience for our customers.

e)   Legal Compliance and Protection

We may use your information to comply with legal requirements, such as responding to subpoenas or court orders, or to enforce our terms and conditions. This includes protecting the rights, property, and safety of Daurum Solar Boats, our customers, and the general public. We take our legal obligations seriously and ensure that your information is handled in accordance with the applicable laws of Portugal and regulations.

3.  Disclosure of Information

We may share your personal information with third-party service providers who assist us in operating our business and providing our services, such as payment processors, IT service providers, and marketing agencies. These third parties are contractually obligated to protect your information and only use it for the purposes we specify.

In certain circumstances, we may also disclose your information:

  • To comply with legal requirements, such as responding to subpoenas or court orders
  • To protect our rights, property, or safety, or the rights, property, or safety of others
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

4.  Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing physical, electronic, and procedural safeguards to secure the information we collect.

However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5.  Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. You may also have the right to restrict or object to certain processing activities and to receive your information in a structured, commonly used, and machine-readable format.

If you would like to change any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided at the end of this document.

6.  Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the revised date at the top of the page will indicate when the changes were last made. We encourage you to review this privacy policy periodically for any updates or changes.

If you have any questions, comments, or concerns about this privacy policy or our data practices, please contact us at +901-979-4045.

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