RESOLUÇÃO DE CONFLITOS ONLINE
Em caso de litígio de consumo, o consumidor pode recorrer à Plataforma Europeia de Resolução de Litígios em Linha, disponível em

Online Dispute Resolution | European Commission

ou às seguintes entidades de resolução alternativa de litígios de consumo:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Rua D. Afonso Henriques, 1 4700-030 Braga

253619107

geral@cniacc.pt

Company Info

The privacy policy below identifies the information collected, ways of collecting and processing it.

When using this website, you must be aware of and accept this privacy policy.

Owner and Data Controller
Company name: Douro em Trânsito Viagens e Turismo Lda

Company Trade Brands: Daurum Solar Boats; Daurum Travel
Tax Number: 516205080
Address: Rua General Alves Pedrosa 40 1º andar
Postal code: 5070-051 Alijó
E-mail: geral@daurum.pt
Phone +351 928 102 388 (National mobile network call)

Terms and Conditions

These terms and conditions outline the rules and regulations for the use of our eco-friendly solar-powered boat tour services. You agree to abide by these terms and conditions when accessing or using our services. Please read them carefully before booking a tour.

1.  Booking and Reservations

Booking and reservations with Daurum Solar Boats are subject to availability, ensuring a seamless experience for our guests. Your booking is officially confirmed upon receipt of payment and confirmation from our team.

We understand that plans may change, so booking modifications, such as date changes or additions, are accommodated based on availability and may incur additional fees. In the event of cancellations, we kindly request that customers notify us at least 48 hours prior to the scheduled tour to receive a full refund. Cancellations made within 48 hours of the tour may result in a penalty of the booking fee.

2.  Tour Guidelines and Safety

During the tour with Daurum Solar Boats, members are required to adhere to all safety instructions provided by our staff. Children must be accompanied by adults throughout the duration of the tour. Additionally, all participants must wear life jackets and other provided safety equipment for their safety if requested by the crew members.

While consumption of alcohol is permitted onboard in moderation, intoxicated individuals may be refused boarding or removed from the tour to ensure the safety of all passengers. We prioritize the well-being of our guests and appreciate your cooperation in maintaining a safe and enjoyable experience aboard our solar-powered boats.

3.  Responsibility and Liability

Participants acknowledge and assume all risks inherent in boating activities with Daurum Solar Boats, releasing us from any liability for personal injury, property damage, or loss during the tour. We advise participants to safeguard their personal belongings as Daurum Solar Boats holds no responsibility for any loss or damage to items brought onboard.

Additionally, tours may be altered or canceled due to adverse weather conditions or unforeseen events prioritizing participant safety. We reserve the right to make necessary decisions concerning tour modifications in such instances.

4.  Pricing and Payment

For pricing, our tour and additional service rates are conveniently available on the website, though they are subject to change without prior notification. Payment for our tours and services can be seamlessly processed online through credit card transactions or other accepted payment methods.

Note: The prices listed for our tours do not encompass any applicable taxes and fees, which may be included during the booking process. We strive to maintain transparency in our pricing structure to ensure a hassle-free experience for our valued customers.

5.  Privacy Policy

We prioritize the protection of your personal information. We may collect data from customers to facilitate booking and enhance service provision, ensuring a seamless experience. Rest assured, all collected information is handled in strict compliance with our privacy policy, safeguarding your confidentiality and security.

By booking a tour with us, you grant consent to receive marketing communications, enabling us to share updates and special offers. However, you retain the option to opt out of these communications at any time, ensuring control over your preferences. Your privacy matters to us, and we are committed to upholding the highest data protection standards.

6.  General Provisions

We reserve the right to amend these terms and conditions at any time without prior notice, with changes taking effect immediately upon posting on our website. The laws of Portugal govern these terms and conditions, and any disputes arising from or relating to them will be subject to the exclusive jurisdiction of the courts of Portugal.

We encourage users to review these terms regularly to stay informed of any updates or modifications. Your continued use of our services after any changes indicates your acceptance of the revised terms and conditions.

Thank you for choosing Daurum Solar Boats for your river tour. We look forward to welcoming you onboard!